This document outlines the refund policy for Quantum Karma's 365-Day Behavioral Improvement Challenge, detailing eligibility criteria, the refund process, applicable exclusions and key conditions. It is effective as of February 19, 2025, and provides a comprehensive guide to understanding your rights and responsibilities regarding refunds.
365 Day Behavioral Improvement Challenge: Eligibility
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Refund Request Timeframe
Refund requests must be submitted within 5 calendar days after the 365-day period expires. This period begins from the later of the purchase date or the date of report delivery.
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Required Documentation
You must submit a completed 90-day progress journal documenting your adherence to the prescribed remedies and a self-assessment survey rating improvements in areas such as love, career, behavior and overall well-being on a scale of 1 to 10.
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Eligibility Period
For example, if you purchased a report on January 1, 2023, but received it on January 15, 2023, your eligibility period ends on January 15, 2024 and you must submit your request no later than January 20, 2024.
Refund Eligibility: Example Scenario and Exclusions
Example Scenario
Consider a client who purchased a "Past Life Report" on January 1, 2023, but received it on January 15, 2023. The 365-day period ends on January 15, 2024, making the refund request window January 15, 2024, to January 20, 2024. Requests submitted after January 20, 2024, will be rejected to uphold the policy's integrity and fairness.
Exclusions
Refunds will not be granted for reports that have already been downloaded or accessed, as this signifies the client has received and utilized the service.
Services involving third-party fees, such as custom rituals like Homas, Rudrabhishek Puja, Gem stones, Consultation with external therapists, life coaches affiliated with Quantum Karma or fees charged by payment gateways and for taxes, are non-refundable due to irreversible costs incurred by Quantum Karma.
The Refund Request Process
Step 1: Email Request
Email help@quantumkarma.tech with your order ID, completed 90-Day Progress Journal, and Self-Assessment Survey.
Step 2: Review Process
Quantum Karma's team of astrologers will review your submission within 14 business days.
Step 3: Evaluation
The team determines whether remedies were diligently followed and assesses the impact on your overall well-being.
For a purchase price of ₹10,000: ₹10,000 - (₹1,800 + ₹300 + ₹250) = ₹7,650 refund
Processing Time
Refunds are processed via the original payment method within 7 business days after approval.
Key Conditions and Invalid Refund Requests
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Late Submissions
Refund requests filed after the 5-day window will be deemed invalid and automatically rejected.
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Incomplete Documentation
Requests missing the required progress journal or self-assessment survey will not be processed.
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Accessed Reports
Refunds will not be provided for reports that have already been downloaded or accessed.
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Non-Refundable Services
Certain services, such as custom rituals involving third-party priests or materials, are explicitly non-refundable.
Why This Refund Policy Matters
Customer Satisfaction
By providing users with a substantial period (365 days plus an additional 5 days) to test and assess the remedies provided, Quantum Karma demonstrates a commitment to customer satisfaction and confidence in the efficacy of its services.
Fair Deductions
The deductions for taxes, platform fees, and payment gateway charges are essential to cover irreversible costs incurred by Quantum Karma. These fees are intrinsic to the provision of services and cannot be recovered once a transaction has been processed.
Cancellations: Quantum Karma Cancellation Policy
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All Sales Final
Due to the bespoke and automated nature of our services, all sales are final.
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Instant Processing
Orders trigger immediate astrology computations and resource allocation.
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No Modifications
Orders cannot be cancelled, modified, or refunded under any circumstances.
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Limited Exceptions
Technical errors (e.g., double charges) must be reported within 24 hours with proof.
Why This Cancellation Policy?
Our services are uniquely tailored to your birth chart and karmic blueprint. Like a tattoo etched in time, your report's creation begins the second you click "Buy."
This policy is firm yet fair, balancing operational reality with transparency. It ensures that the intricate and immediate processes triggered by your order are respected and accounted for.
Conclusion and Recommendations
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Fair Policy
Quantum Karma's refund policy ensures fairness by providing ample time to test remedies and transparent deductions for irreversible costs.
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Confident Engagement
By adhering to the guidelines, users can confidently engage with Quantum Karma's services, knowing their investment is protected.
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Support Available
For any queries or concerns, reach out to help@quantumkarma.tech.