This Privacy Policy outlines how Quantum Karma collects, stores, processes, and shares your personal and sensitive data. It applies to all users globally, with specific considerations for India, the EU, the US, Canada, and Australia.
Types of Data Collected by Quantum Karma
Personal Data
We collect personal data necessary for astrological calculations and service delivery, including your full name, date, time, and place of birth. Additionally, we gather contact information such as your email address, phone number, and billing/shipping address to process payments and deliver digital products like PDF reports and audio mantras. Payment details, including credit card information, UPI IDs, and bank transfer details, are also collected to facilitate transactions.
Sensitive Data
Quantum Karma may collect sensitive data that you voluntarily disclose during consultations. This includes information about your relationships, career struggles, health conditions, and karmic beliefs. We also gather behavioral patterns, life experiences, and spiritual goals shared during consultations to provide personalized guidance and remedies. Rest assured, this information is treated with the utmost confidentiality and respect.
Automated Data
To improve our services and user experience, we collect automated data such as your IP address, device type, and browser information. Cookies are used for analytics and service enhancements. This automated data helps us understand how users interact with our website and services, allowing us to optimize performance and tailor content to your preferences.
How We Use Your Data
1
Personalized Services
Your data is primarily used to generate personalized Past Life Reports and astrological remedies tailored to your unique circumstances. This involves complex calculations and analysis based on the information you provide, ensuring the accuracy and relevance of our services.
2
Payment Processing and Delivery
We use your data to process payments securely and deliver digital products, such as PDF reports and audio mantras, to your specified email address or shipping address. This ensures a seamless and efficient transaction process.
3
Service Improvement
Analytics and user feedback help us continuously improve our services. By analyzing how you interact with our platform, we can identify areas for optimization and enhancement, ultimately providing a better user experience.
4
Communication and Compliance
We use your data to communicate important service updates, promotional offers, and to ensure compliance with legal obligations. This includes notifying you of changes to our Privacy Policy or Terms of Service, as well as responding to any legal requests or inquiries.
Data Storage and Security Measures
1
Data is encrypted using AES-256 encryption and stored on secure AWS servers located in India (Mumbai region) and the EU (Frankfurt region). These servers are regularly audited to meet stringent security standards.
2
Reports and consultations are retained for 30 days post-delivery, after which they are permanently deleted. This ensures that your sensitive information is not stored indefinitely.
3
Access to your data is restricted to authorized personnel, including certified astrologers and IT staff, who are bound by strict Non-Disclosure Agreements (NDAs). This limits the potential for unauthorized access or disclosure.
4
We do not share your data with third parties, except when required by law, such as in response to court orders under the Indian IT Act 2000 or GDPR Article 6.
Your Rights Regarding Your Data
Access and Correction
You have the right to request a copy of your data and to correct any inaccuracies. To do so, please contact us via email at help@quantumkarma.tech.
Deletion
Your data is automatically deleted 30 days after service delivery. If you wish to request immediate deletion, please contact us via email. We will process your request promptly.
Opt-Out
You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in each email. This will remove you from our marketing communications list.
GDPR and CCPA
If you are an EU resident, you have the right to data portability and to object to processing under GDPR. If you are a California resident, you have the right to know what data we collect, to request deletion, and to be informed that we do not sell your personal information under CCPA.
International Compliance and Data Transfers
India
We adhere to the IT Act 2000, SPDI Rules (2011), and the Digital Personal Data Protection Bill (2023), ensuring that your data is processed in accordance with Indian law.
EU
We are GDPR-compliant (Articles 15322), providing you with rights to access, rectify, erase, restrict processing, and data portability. Data transfers outside the EU are conducted using EU-approved Standard Contractual Clauses (SCCs) to ensure adequate protection.
US
We adhere to the CCPA (California Consumer Privacy Act) for California residents, providing rights to know, delete, and opt-out of the sale of personal information. We also comply with COPPA (Children's Online Privacy Protection Act), prohibiting services to minors under 13.
Policy Updates and Acceptance
1
Regular Updates
Quantum Karma may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
2
Notification
We will notify you of any material changes by email at least 30 days in advance of the effective date.
3
Acceptance
By continuing to use our services after the updated policy becomes effective, you acknowledge and accept the revised terms.
4
Review
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
How can I contact Quantum Karma about this Privacy Policy?
If you have any questions or concerns about this Privacy Policy, please contact us at help@quantumkarma.tech.
Who created this Privacy Policy?
This Privacy Policy was created by HS SANDESH for Quantum Karma.